Aboriginal and Torres Strait Islander Peoples Support Service

The Life in All its Fullness artwork created by Tarni O’Shea for UnitingCare, to which St Andrew’s War Memorial Hospital belongs.

Cultural wellbeing for First Nations patients and families

With respect for culture, we are committed to reconciliation and to supporting you and your family on your healing journey, both during and after your visit to St Andrew’s War Memorial Hospital.

Our Aboriginal and Torres Strait Islander Peoples Support Services consist of First Nations staff who are available to support your cultural and emotional wellbeing while in hospital.

Our First Nations staff can provide:

  • Cultural liaison: Serving as a bridge between the hospital and First Nations patients, ensuring effective communication and cultural sensitivity in care.
  • Advocacy: Advocating for the rights and needs of First Nations patients within the hospital.
  • Information: Assisting First Nations patients to access information and make informed decisions.
  • Support and navigation: Assisting patients and family to understand the hospital system and the options available.
  • Emotional support: Providing social and emotional support to you and your family, especially during challenging medical situations.
  • Discharge planning: Assisting with planning your transition from hospital to ensure a smooth return to community.

My healthcare rights

To learn more about your rights as a patient as part of the Australian Charter of Healthcare Rights, please click through to read our healthcare rights fact sheet. The charter describes what you, or someone you care for, can expect when receiving care and these rights apply to all people in all places where healthcare is provided.

Contact the Aboriginal and Torres Strait Islander Peoples Support Service

To contact our Aboriginal and Torres Strait Islander Peoples Support Service, please:
  • Call 0448 092 680 anytime. If it goes to message bank please leave a message.
  • Send an enquiry using the form below.
  • Speak to your treating team at any time if you’d like to access support.

Send an enquiry

Please use the form below to send us an enquiry.

E.g. Jane
e.g. jane@smith.com.au
e.g. 0412 345 678
Please provide details of your enquiry.