COVID-19 Update

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    Patient and visitor information 

    Updated: 21 September 2023

    If you have been diagnosed with COVID-19 or have had COVID-19 recently, please contact your treating specialist before coming to hospital.


    •  Masks are not required. Please wear a mask if asked to do so by our staff.

    If you have any symptoms of an acute respiratory infection, such as symptoms of COVID-19, cold and flu, you should avoid entering the hospital until:

    • at least 7 days have passed since you received a positive COVID-19 test result and
    • you no longer have symptoms.

    When visiting St Andrew’s War Memorial Hospital, please:

    • do not visit patients if you are unwell.
    • practise regular hand hygiene using the hand gel provided.
    • cover your cough and sneeze.
    • following any restrictions on visitor numbers and the directions of our staff. 

    Visiting hours

    General hospital visiting hours: 2 visitors per inpatient at any one time between 10am – 8pm.
    Children attending the hospital for a day procedure may have 1 parent, carer or guardian accompany them.

    Emergency Centre: 1 support person per patient at any time (24/7).


    Visitors to the Intensive Care Unit (ICU) are limited to 2 visitors per patient from 3pm-8pm daily. Some exceptions will be allowed at the discretion of the patient's treating team. 

    Thank you for your understanding. Our dedicated teams are doing their best to keep everyone safe and well.

    Further questions

    If you have questions about your individual circumstances please call St Andrew’s War Memorial Hospital Switch 07 3834 4444 and ask to speak to the manager of the ward where your loved one is a patient.