COVID-19 Update

Patient and visitor information

Updated: 21 September 2023

If you have been diagnosed with COVID-19 or have had COVID-19 recently, please contact your treating specialist before coming to hospital.

Masks

Masks are not required. Please wear a mask if asked to do so by our staff.

If you have any symptoms of an acute respiratory infection, such as symptoms of COVID-19, cold and flu, you should avoid entering the hospital until:

at least 7 days have passed since you received a positive COVID-19 test result and
you no longer have symptoms.

When visiting St Andrew’s War Memorial Hospital, please:

do not visit patients if you are unwell.
practise regular hand hygiene using the hand gel provided.
cover your cough and sneeze.
following any restrictions on visitor numbers and the directions of our staff.

Expand all

COVID-19 Information

I am visiting a patient who is staying overnight or longer

Patients staying overnight or longer (inpatients) may have 2 visitors at any one time between 10am – 8pm.

Visitors to the Intensive Care Unit (ICU) are limited to 2 visitors per patient from 3pm-8pm daily. Some exceptions will be allowed at the discretion of the patient's treating team.
I am attending the hospital for a day surgery admission

Day surgery patients are kindly asked to be dropped off at main reception. Your nominated contact person will be phoned with your expected time of discharge and collection arrangements. A loved one’s journey through the hospital, from admission to discharge can be tracked with their patient case number here.

Please note, children attending the hospital for a day procedure may have only 1 parent, carer or guardian accompany them.
I am attending St Andrew’s Emergency Centre

Emergency Centre patients may have 1 person accompany them at any time (24/7).
I am attending the hospital for an appointment

When confirming your appointment with your doctor’s rooms, please check if you are able to have a support person accompany you. This is being managed on a case-by-case basis, dependant on the size of the waiting area.

Visiting hours

General hospital visiting hours: 2 visitors per inpatient at any one time between 10am – 8pm.
Children attending the hospital for a day procedure may have 1 parent, carer or guardian accompany them.

Emergency Centre: 1 support person per patient at any time (24/7).

ICU:

Visitors to the Intensive Care Unit (ICU) are limited to 2 visitors per patient from 3pm-8pm daily. Some exceptions will be allowed at the discretion of the patient's treating team.

Thank you for your understanding. Our dedicated teams are doing their best to keep everyone safe and well.

Further questions

If you have questions about your individual circumstances please call St Andrew’s War Memorial Hospital Switch 07 3834 4444 and ask to speak to the manager of the ward where your loved one is a patient.

COVID-19 Update

Patient and visitor information

COVID-19 Information

I am visiting a patient who is staying overnight or longer

I am attending the hospital for a day surgery admission

I am attending St Andrew’s Emergency Centre

I am attending the hospital for an appointment

Visiting hours

Further questions