Emergency Centre

Low wating times

St Andrew’s Emergency Centre is open 24 hours a day, seven days a week, providing high quality urgent care for patients of all ages.

From minor injuries to the critically ill, our fully equipped Emergency Centre can provide the highest level of emergency care.

Led by a team of emergency medicine specialists, our Emergency Centre is staffed by experienced doctors, nurses and support personnel. The centre features state-of-the-art equipment, including life-saving critical care resuscitation areas, bedside ultrasound and echocardiography, orthopaedic procedure rooms, a dedicated paediatric assessment room and specialised ear, nose, throat (ENT) and eye equipment.

St Andrew's Emergency Centre is supported by on-site 24 hour expert radiology and pathology services.


Waiting times

Our waiting times are among the lowest in the country. In fact, most patients are seen immediately.


Our fees

St Andrew’s Emergency Centre is a private fee for service facility. Most patients can claim a portion of their account from Medicare. You don’t need to have private health insurance - only those patients requiring admission need to be insured.

There is an out-of-pocket expense (GAP) for treatment at the Emergency Centre of around $190 – $220. Patients who are admitted to St Andrew’s may also receive reimbursement for some of the fee from their private health fund.

St Andrew’s Emergency Centre is part of UnitingCare Health, a not-for-profit organisation which puts all its money back into the services of the hospital. This enables us to have the lowest fees of any private emergency department on Brisbane’s northside.

Accounts are prepared after the consultation. Patients are required to finalise their account after they see the doctor and before they leave the hospital. Pathology tests, x-rays and some pharmacy items are not included in the emergency centre account. The providers of these services bill these items separately.

Reception staff will provide more information, answer and queries, and complete an Informed Financial Consent with you. Electronic Medicare payment, EFTPOS and credit card payment systems are available.


What to do in an emergency

In a life threatening situation, don’t hesitate to call 000.

If you are making your own way to St Andrew's Emergency Centre without ambulance assistance, we advise you to call us in advance on (07) 3834 4455 so we know you’re on your way and we can make sure we are ready for you. 

Patients can also be referred to the Emergency Centre by their GP or specialist.


Our patients

Anyone can attend our Emergency Centre - you do not require a referral from your GP.

We are committed to providing expert care for all sporting injuries. In fact, our Emergency Centre offers a discount for injuries that occur while playing school or organised sports.

We are proud to provide care for Department of Veterans’ Affairs (DVA) patients.

Work Cover injuries can be expertly assessed and treated at our Emergency Centre and, if required, referred to St Andrew’s leading group of orthopaedic and neurosurgery specialists.

There are no Obstetric or Psychiatric facilities at St Andrew’s War Memorial Hospital. These patients are advised to present to alternative hospitals with the appropriate services.


Transport and parking

St Andrew’s Emergency Centre is located on North Street, Spring Hill. Patients can be dropped off and collected at the entrance to the Emergency Centre.

Car parking is available beneath the hospital. The entrance to the car park is adjacent to the Emergency Centre. After hours car parking is also available on the street.

A free bus loop runs every 10 minutes from the city, stopping in Boundary Street.


Phone numbers

  • Emergency Centre (07) 3834 4455
  • GP Hotline (07) 3834 4490


sports-injury-service

Sports Injury Service

We understand that the potential costs of private health care can be daunting. That’s why at St Andrew’s War Memorial Hospital we offer a specialised sports injury service.

St Andrew’s offers recognised sporting organisations or schools, a reduced out-of-pocket consultation fee of $75* (after Medicare) when they present to our EC with a sporting injury.

We take pride in offering high quality urgent care for patients of all ages, at just a fraction of the cost of other private healthcare providers.

*Does not include out-of-pocket fees for radiology.