Emergency Centre

Emergency Centre St Andrews War Memorial Hospital Banner

With some of the lowest wait times in the country, you can be sure you’ll be seen quickly, if not immediately.

Central location and low wait times

No matter what the situation, St Andrew’s Emergency Centre ​is always here for you, 24/7. With the lowest fees of any private emergency department in Brisbane's northside and free parking, you're guaranteed quality emergency care.

Plus, our Emergency Centre showed the highest rate of satisfaction among patients, in an independent survey in 2016 for emergency services in Australia.

What to do in an emergency

In a life-threatening situation, don’t hesitate to call 000.

If you are making your own way to St Andrew's Emergency Centre without ambulance assistance, we advise you to call us in advance on (07) 3834 4455 so we know you’re on your way and we can make sure we are ready for you.

Patients’ GP or specialist can also refer them to the Emergency Centre.

Our services

Led by a team of emergency medicine specialists, our Emergency Centre is staffed by experienced doctors, nurses and support personnel, all backed by state-of-the-art equipment.

This includes life-saving critical care resuscitation areas, bedside ultrasound and echocardiography, orthopaedic procedure rooms, a dedicated paediatric assessment room and specialised ear, nose, throat (ENT) and eye equipment. There is also onsite 24-hour expert radiology (imaging including MRI) and pathology services.

Anyone of any age can attend our Emergency Centre – you do not require a referral from your GP. As well as other emergency assistance, we are also committed to providing expert care for all sporting injuries. In fact, our Emergency Centre offers a discount for injuries that occur while playing school or organised sports. Recognised sporting organisations or schools get a reduced out-of-pocket consultation fee of $75* (after Medicare) when they present to our Emergency Centre with a sporting injury.

As a War Memorial Hospital, we are proud to provide care for Department of Veterans’ Affairs (DVA) patients. Also, WorkCover injuries can be expertly assessed and treated at our Emergency Centre and, if required, referred to St Andrew’s leading group of orthopaedic and neurosurgery specialists.

There are no Obstetric or Psychiatric facilities at St Andrew’s War Memorial Hospital. Patients requiring these specialties are advised to present to alternative hospitals with the appropriate services.

Our fees

You don’t need to have private health insurance to be seen in emergency – only patients requiring admission need to be insured. Whilst our Emergency Centre is a private fee-for-service facility, most patients can claim a portion of their account from Medicare.

There is an out-of-pocket expense (GAP) for treatment at the Emergency Centre of around $190-$220.

We actually have the lowest fees of any private emergency department on Brisbane’s northside. This is because the Emergency Centre is part of UnitingCare Health, a not-for-profit organisation, which reinvests money back into the services of the hospital.

Accounts are prepared after the consultation. Patients are required to finalise their account after they see the doctor and before they leave the hospital. Pathology tests, x-rays and some pharmacy items are not included in the Emergency Centre account – the providers of these services bill these items separately.

Reception staff will provide more information, answer any queries, and complete an Informed Financial Consent with you. Electronic Medicare payment, EFTPOS and credit card payment systems are available.

Transport and parking

We know that in an emergency, the last thing you want to be worrying about is where to park and whether it will cost you a fortune. So we try to make it easy for you by offering free parking.

Parking is free for family or co-workers whilst the patient is in Emergency. It is available beneath the hospital, with the entrance to the car park being adjacent to the Emergency Centre on Boundary St. After hours car parking is also available on the street.

With St Andrew’s Emergency Centre located on North Street, Spring Hill, patients can be dropped off and collected at the entrance.

A free bus loop runs every 10 minutes from the city, stopping in Boundary Street.

Phone numbers

Emergency Centre: (07) 3834 4455

GP Hotline: (07) 3834 4490



Looking for more information?

Join our mailing list to stay up to date on news and special content from St Andrews Hospital.