Visit the Hospital

Visiting hours

General hospital visiting hours: Two (2) visitors per inpatient at any one time between 10am – 8pm. Children attending the hospital for a day procedure may have one (1) parent, carer or guardian accompany them.

Emergency Centre: One (1) support person per patient at any time (24/7).

ICU: Visitors to the Intensive Care Unit (ICU) are limited to two (2) visitors per patient from 3pm-8pm daily. Some exceptions will be allowed at the discretion of the patient's treating team.

Thank you for your understanding. Our dedicated teams are doing their best to keep everyone safe and well.  Read out latest COVID updates.

Main Entrance and drop off zone

The main hospital reception is located on level 3 of the hospital and can be accessed from Wickham Terrace. A drop off / pick up zone (2 minutes) can also be accessed from Wickham Terrace.

You can also enter the main hospital on Boundary Street.

Take a virtual tour of the hospital's reception area.

 Location  Best accessed from 

 Main Entrance

 Wickham Terrace

 Emergency Centre

 North Street

 North Street Medical Centre

 North Street

 St Andrew’s Place

 North Street

 Main car park

 North Street


Parking and Transport

Train and bus

The closest rail station is Roma Street Station. An alternative is to disembark at Central Station and catch the free City Spring Hill Loop bus to the hospital, from Stop 141 on Edward Street.

Car

Please be aware of parking restrictions in the streets around the hospital, paid parking is available at the following locations:

Main hospital car park

Entry via North Street. This car park uses licence plate number recognition - you will not receive a paper ticket. You can pay for your parking with cash or card at the pay station on Level 3 (beside the Cafe) or you can pay on exit by credit card. Please ensure you know your licence plate number.

Please note the maximum height clearance of the main hospital car park is 1.95 metres.

Rates

 Min stay  Max stay   Rate      
 15 mins 30 mins   $6
 30 mins  1 hour $13 
 1 hour 1 hour 30 mins  $19
 1 hour 30 mins 2 hours  $22 
 2 hours  2 hours 30 mins    $23
 2 hours 30 mins  3 hours   $24
 3 hours 4 hours   $26
 4 hours  8 hours   $28
 8 hours plus    $29

Special Rates

Multi-visit daily pass = $32  
7 day pass = $110

 

Other car parks nearby

Other car parking options in the local area include:

Taxis

Two free courtesy phones to taxi companies are positioned at the main entrance to the hospital.

Facilities

Pastoral Care

Our Pastoral Care team offer care and support to patients, families and friends.

They also provide a ministry of prayer and sacraments to those who request it. We have visiting Chaplains from a variety of denominations and faith traditions.

Pastoral Care Services, and the hospital chapel, are located on Level 3, near our main entrance. Please feel free to request a visit from a chaplain by asking our nursing staff to arrange this for you and your loved one. Find out more here.

Café

Little Birdee, the St Andrew’s War Memorial Hospital café, is located on level 3, near the main entrance, and is open for meals, sandwiches, light snacks, coffee and cakes. Take a virtual tour of Little Birdee Café.

A selection of flowers and small gifts are also available for purchase.

Opening hours:
6.30am-7pm Monday to Friday
8am-3pm on weekends and public holidays

Auxiliary

The auxiliary shop sells a range of gifts, magazines and other items.Members of the St Andrew’s War Memorial Hospital’s Auxiliary have played an important role in the hospital for well over 50 years. Their fundraising efforts throughout the late 1940s and 1950s helped finance the initial construction of the hospital.

Today not only do their activities result in significant financial donations to the hospital each year, but more importantly, their compassion and devotion to St Andrew’s embodies the spirit of First Class Treatment, World Class Results.

The St Andrew’s War Memorial Hospital Auxiliary run a gift shop, offering a selection of gifts, toiletries, confectionary and magazines for purchase. The shop is located on level three, on the right of the foyer at the main entrance.

A mobile Magazine and Sundries Trolley is also operated by the Auxiliary from Monday to Friday.

Vending machines 

Vending machines are located outside the cafe on level 3 and at the entrance to I-Med on level 1.

Internet access

WiFi is available throughout the hospital. To use the hospital WiFi, log in as UCH_Guest on your electronic device.

Smoking

As a healthcare facility we endorse a smoke free environment. Consequently, hospital policy prohibits smoking within the hospital buildings and front entrance area. In-line with relevant legislation, from 1 January 2015 the hospital campus is smoke-free.

This legislation demands completely smoke-free environments at all hospitals and health facilities in Queensland. The law applies to the use of all smoking products, including regular cigarettes and devices commonly known as electronic cigarettes. On-the-spot fines apply for breaches of the tobacco laws.

For more information on Queensland’s tobacco laws, call 13 QGOV (13 74 67) or visit www.qld.gov.au.

For information or support to quit smoking, call Quitline 13 QUIT (13 78 48) or talk with your doctor, health professional, general practitioner or pharmacist.