Update Wednesday 13 May - Visitor update information
To slow the spread of novel coronavirus (COVID-19) and to protect the most vulnerable, the Queensland Government is tightening restrictions around visiting hospitals.
Patients are permitted:
- two visitors per patient per day
- visiting hours from 10am-12pm and 4pm-6pm
- maximum of 2 hours
Those under the age of 16 are not allowed to visit a hospital unless visiting a patient to provide support near the end of their life.
What this means for you
- You are not allowed to visit a patient in hospital if you feel unwell or have been asked to self-quarantine due to travel overseas, being in a COVID-19 hotspot or close contact with a person who has COVID-19 in the previous 14 days.
- You will be required to have your temperature tested on entry to St Andrew’s.
Visitors to St Andrew’s must be:
- Next of kin or immediate family
- Parents, guardian or carer to patients under the age of 18
- Carers for a patient with a disability
- Support person for emergency centre or outpatient care appointments
More than two visitors are allowed to provide end-of-life support to a patient. These visitors are not restricted to the two-hour limit and may stay for longer.
If you fall into the above categories and we have you as the patient’s next of kin, you do not need to call ahead for pre-approval.
Collection of patient belongings (ie clothes for washing) can be co-ordinated through the Ward and be available to pick up from the main entrance. Delivery of clean clothes or a care pack can be made at the main entrance to the hospital.
We understand this arrangement will cause some distress, however our dedicated teams are doing their best to keep everyone safe and well.
Thank you for your understanding.
Update Thursday 7 May, 2020 - Elective surgery update
Further to the Australian Government’s announcement on 21 April, St Andrew's War Memorial Hospital is pleased to confirm we have commenced a phased reintroduction of elective surgery from Monday, 27 April 2020 onwards.
We appreciate many of our patients are eager to know when their elective procedure may take place and would like to advise that as soon as your procedure can be scheduled, your specialist doctor will be in contact with you directly.
Update 6:00pm Wednesday 1 April - Emergency Centre information
Our Emergency Centre is open 24/7 for you and your family during this challenging time. Our Centre is supported by our specialist doctors and comprehensive range of services. If you are concerned you may have COVID-19, please follow Queensland Health guidelines.
Please note: Visitors are currently restricted in the Emergency Centre (excluding one parent/guardian for a child).
Other ways to stay in touch
We suggest that you designate a family member to be the central point of call to keep your family and friends informed of your progress via telephone. We ask that these phone calls are made after 10:30am, allowing for routine patient care activities to be undertaken. All telephone enquiries should be directed to the hospital switchboard on (07) 3834 4444.
We understand patients can feel isolated while in hospital. Support is available from our Pastoral Care team, which can be arranged by your nurse.
If you have questions about how these actions will impact on your individual circumstances please speak with your nurse. As always, your health remains our priority.
For the latest Queensland Health updates you can visit their website.
Update 1:30pm Wednesday 25 March - Information relating to elective surgery
St Andrews War Memorial Hospital is aware of the Prime Minister’s announcement today regarding the cancellation of some categories of elective surgery in all hospitals from midnight tonight (Wednesday 25 March).
St Andrews War Memorial Hospital is currently seeking clarity from the Federal Government and Queensland Health regarding these categories and the effect on elective surgeries at St Andrews War Memorial Hospital.
Unless you're contacted to reschedule your surgery, please prepare for your admission to St Andrews War Memorial Hospital to proceed as planned.